Refund Policy

At "L.O.V.E Edition", we strive to provide our customers with the best possible shopping experience. We understand that sometimes a product may not meet your expectations or you may change your mind. In such cases, we offer a straightforward refund policy to ensure your satisfaction.

Eligibility for Refunds:

If you wish to request a refund, please keep in mind the following eligibility criteria:

• Refunds can only be requested within 30 days of the purchase date.
• The product must be in its original condition, unopened, and unused.
• Proof of purchase, such as the order number or receipt, is required.

Refund Process:

If you meet the eligibility criteria, you can initiate the refund process by contacting our customer support team. They will guide you through the necessary steps and provide you with a return authorization number.

Return Shipping:

If the reason for the refund is not due to a product defect or error on our part, the customer will be responsible for the return shipping costs. We recommend using a trackable shipping method to ensure the safe return of the product.

Refund Options:

Once we receive the returned product and verify its condition, we will process the refund. You will have the option to choose between a refund to your original payment method or store credit for future purchases. Please note that the original shipping charges are non-refundable.

Exceptions:

There are certain situations where refunds may not be granted:

• Products that have been opened, used, or damaged by the customer.
• Products that are not in their original packaging.
• Products that are returned without a valid return authorization number.

Contact Us:

If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our products and services.